Credit & Collections Specialist - Rancho Dominguez, CA

Details: Pilot Thomas Logistics is the largest provider of fuels, chemicals and lubricants to oil and gas drilling and exploration sites in North America. PTL is a single-source solution that partners with customers on a 24/7 basis with a fleet of more than 1,400 units operating in all six of the active oil and gas exploration basins in the United States. Credit & Collections Specialist - Rancho Dominguez, CA The Accounts Receivable Analyst is responsible for monitoring the payment status of customer accounts and initiating proactive calls and timely collection efforts once an account becomes delinquent. The Analyst will work directly with customers in collecting delinquent accounts and with Sales, Customer Service, Billing and Cash Applications personnel in resolving issues that may be preventing customers from making timely payments . Essential Duties and Responsibilities Customer Account Maintenance Manage an Accounts Receivable portfolio to eliminate customer delinquencies, improve cash flow and lower DSO. Call or e-mail customers with overdue balances to determine why payments were not made pursuant to terms. Record actions taken with respect to delinquent accounts and maintain records of all customer interactions. If the customer has promised payment, follow-up to ensure that payment is received. If the customer is disputing the amount due, resolve the dispute with Billing and / or Sales. Evaluate credit holds on assigned customer accounts. Resolve short pay issues. Resolve cash and credits on accounts. If a customer is unable to bring its account current, propose a repayment plan and establish a repayment schedule. Make recommendations of accounts that should be turned over to outside collection agencies or attorneys when customers fail to respond to collection efforts. Make recommendations to adjust customer credit limits when necessary. Prepare recommendations for raising or lowering credit limits based on payment record. Place accounts on C.O.D. status when warranted by established guidelines. Reporting / Analysis Prepare periodic reports of key customer accounts and other reports as requested by the Manager of Credit & Collections. Reconcile customer accounts when necessary. Education and Experience Qualifications A minimum of Associate degree or college/technical school certification. Three or more years of experience in commercial Credit and Collections functions. Excellent writing skills required Experience with accounts receivable software applications and proficiency in Microsoft Excel and Word. Knowledge of MAS is a plus. Telephone skills and the ability to deal with people. Problem solving skills. The ability to function in a challenging and fast-paced work environment.
See Job Full Description
Accounting Jobs from Latest CareerBuilder Jobs: Accounting, US - 30 mile radius http://ift.tt/1cyC29U